Frequently Asked Questions

CastMessage is a powerful SMS notification platform that allows businesses to send one-way messages, appointment reminders, and marketing campaigns to their customers. It's designed to be simple, reliable, and effective.

CastMessage enables you to create and send SMS messages to your contacts. You can upload your contact list, compose messages, and schedule them for delivery. The platform also provides tools for managing contacts, creating templates, and tracking message performance.

Absolutely! CastMessage is designed to be scalable, making it ideal for businesses of all sizes, from small startups to large enterprises.

Yes, you can schedule SMS messages to be sent at a specific date and time. This feature is perfect for appointment reminders, event notifications, and marketing campaigns.

Yes, CastMessage allows you to send bulk SMS messages to multiple recipients simultaneously. You can easily select groups of contacts or upload a CSV file with your recipient list.

Yes, you can create and save message templates for frequently used messages. This saves time and ensures consistency in your communication.

You can import your contacts by uploading a CSV file. The file should include columns for the contact's name, phone number, and any additional fields you want to include. Visit our Importing Contacts page for a detailed guide.

Yes, CastMessage allows you to create groups for your contacts. This makes it easy to send targeted messages to specific audiences.

Duplicate contacts are automatically detected and skipped during the import process. This ensures your contact list remains clean and organized.

We offer three subscription plans: Basic, Standard, and Premium. Each plan is designed to meet the needs of different business sizes. Visit our Pricing page for more details.

Yes, you can upgrade or downgrade your subscription plan at any time. Changes will take effect at the start of your next billing cycle.

Yes, we offer a 14-day free trial for new users. This allows you to explore all the features of CastMessage before committing to a subscription plan.

We use industry-standard encryption and security protocols to protect your data. Our platform is designed to comply with global data protection regulations, ensuring your information is safe and secure.

Yes, CastMessage complies with all relevant SMS regulations, including providing opt-out options for recipients and ensuring message content adheres to legal requirements. We also maintain compliance with the UK Anti-Spam Policy.

CastMessage uses reliable SMS gateways to ensure high delivery rates. If a message fails to send due to network issues or invalid numbers, our system will notify you through the dashboard. We maintain logs of sent messages for compliance purposes, but we do not track message open rates or recipient interactions.