How to Import Contacts

Step-by-Step Guide

  1. Prepare Your File: Ensure your contacts are saved in a CSV file format. The file should include columns for Name, Phone Number, and any additional fields you want to import.
  2. Log In: Log in to your CastMessage account and navigate to the Dashboard.
  3. Go to the Contacts Section: Click on the Contacts tab in the navigation menu.
  4. Upload Your File: Click the Import Contacts button and upload your CSV file.
  5. Map Fields: Match the columns in your CSV file to the fields in CastMessage (e.g., map the Phone Number column to the Phone field).
  6. Review and Confirm: Review the imported data and click Confirm to complete the import process.

Frequently Asked Questions

What file formats are supported?

We currently support CSV files. Ensure your file is properly formatted before uploading.

What happens if there are duplicate contacts?

Duplicate contacts will be automatically detected and skipped during the import process.

Can I import custom fields?

Yes, you can map custom fields in your CSV file to fields in CastMessage during the import process.

Is there a limit to the number of contacts I can import?

The number of contacts you can import depends on your subscription plan. Check your plan details for more information.